Returns & Exchanges


Returns

We accept returns of all new, unused jewelry within 14 days of purchase. Items must be returned with original packaging in perfect condition. Items returned without original pouches, or jewelry boxes will be charged a restocking fee. Items purchased through promotions are subject to promotion rules and regulations, and are usually non-refundable. We are only able to accept returns for pieces purchased through our website.

To process a return, please contact our customer service department at 855-850-7031 or by email at customerservice@melissajoymanning.com.

Exchanges

Items may be exchanged within 14 days of receipt. To exchange an item please contact us at 855-850-7031 or by email at customerservice@melissajoymanning.com. Exchanges are subject to additional shipping fees.