Access Denied
IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
FAQ: Spring Cleaning Sale 2025
Our Spring Cleaning sale will be live from 3/4/25-3/9/25. Enter the code SPRING20 at checkout to receive 20% off your purchase. No minimum purchase requirement.
Items purchased at discount are final sale- no returns or exchanges will be accepted. Discount cannot be retroactively applied to past purchases. Custom pieces, made to order styles, select charms and select new arrivals are excluded from promotion. Discount cannot be combined with other promotions. Ring resizes are subject to an additional fee of $75. Resized rings will ship in approximately 4-6 weeks.
Read our jewelry care and standard company FAQ here.
Pleasde reach out to customercare@melissajoymanning.com with any additional questions.
Are sale orders eligible for free shipping?
Discounted orders are not eligible for free shipping. A $10 flat rate shipping fee will be charged for UPS Ground shipping. If you would like to expedite your order, you may select express shipping at checkout.
When will my sale purchase ship?
Our team will be hard at work fulfilling orders so please expect a delay in processing and shipping.
We cannot guarantee a specific ship date for your order. For time sensitive orders please select expedited shipping (3 Day, 2 Day, or Next Day service) and your order will be prioritized.
Which items are excluded from the Spring Cleaning Sale promotion?
Made to order pieces, special orders, repairs and charms are excluded from the sale. Select new arrivals are also excluded.
Can discounted rings be resized, and is there a fee?
You may purchase a stock ring with the discount applied and have it resized. An additional resize fee of $75 will automatically apply. Please note that the resize will take about 8 weeks. You will receive tracking information when your order ships. Made-to-order and custom rings are excluded from this promotion.
Can I apply the sale discount to a past order?
We are unable to retroactively apply any promotion or discount to an order that was already processed.
Invalid password
Enter