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FAQ- Black Friday, Cyber Monday Sale 2024
Our BFCM sale will be active from 11/29-12/02. Enter the code BFCM25 at checkout to receive 25% off your purchase. No minimum purchase requirement.
Discounted purchases are considered final sale. No refunds. Exchanges and ring resizes will be accepted. An additional fee of $75 is required for ring resizes.
Read our jewelry care and standard company FAQ here.
Are sale orders eligible for free shipping?
Discounted orders are not eligible for free shipping. A $10 flat rate shipping fee will be charged for UPS Ground shipping. If you would like to expedite your order, you may select express shipping at checkout.
When will my sale purchase ship?
Our team will be hard at work fulfilling orders so please expect a delay in processing and shipping.
We cannot guarantee a specific ship date for your order. For time sensitive orders please select expedited shipping (3 Day, 2 Day, or Next Day service) and your order will be prioritized.
Which items are excluded from the BFCM promotion?
Made to order pieces, special orders, repairs, charms, and select fine jewelry styles are excluded from the discount.
Can discounted rings be resized, and is there a fee?
You may purchase a stock ring with the BFCM discount applied and have it resized. An additional resize fee of $75 will automatically apply. Please note that the resize will take about 8 weeks. You will receive tracking information when your order ships. Made-to-order and custom rings are excluded from the discount.
Can I apply the sale discount to a past order?
We're sorry, but we cannot retroactively apply the BFCM discount to an order that was already processed.
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